HERE IS HOW THE GUARANTEE WORKS
- Order one or more JumboMax swing grips.
- Install ONE of the grips on your golf club of choice, whether it's your driver, fairway wood, hybrid, scoring wedge... whatever.
- Try it RISK-FREE for 30 days.
- If you don't agree that JumboMax Grips are the most comfortable golf grips on the market and improve your ball striking and accuracy, we'll take them back.
Any unused, like-new grips may be returned within 30 days. We'll refund your purchase price (minus the shipping). You are responsible for the return shipping.
We cannot offer a refund on installed then removed grips. Grips must be like new to qualify for a refund. Grips must be accompanied by your invoice.
Prior to returning your grips, you must obtain a Return Authorization number. Please email email@example.com to receive this number. Once you have this number, return grips along with a copy of your invoice to:
7200 Intermodal Dr.
Louisville, KY 40258
Please note that while JumboMax Grips cannot be exchanged, unused grips can be returned so you can place a new order.
SHIPPING COSTS AND INFORMATION
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
*IMPORTANT NOTICE: While we are still offering Fedex 2-Day and overnight shipping, the COVID-19 outbreak is impacting delivery times in many parts of the country, FedEx is no longer guaranteeing their delivery times, therefore we cannot absolutely guarantee that our shipments will arrive within the specified shipping window.
Free Shipping: 2-4 business days
We offer free shipping on orders of $49 or more (post-discount, pre-tax) being shipped within the USA.
Standard Flat Rate: 2-5 business days
Orders below $49 (post-discount, pre-tax) being shipped within the USA cost a flat rate of $4.95.
2-Day*: 2 business days
We offer 2-day USA shipping for a flat rate of $9.
**Please note that orders with 2-day service will be delivered two business days after fulfillment (i.e. if you order on Tuesday, it will be packed Wednesday and arrive Friday).**
The cost for overnight shipping varies per order but can be estimated at checkout.
**Please note that overnight orders will be delivered on the next business day after fulfillment (i.e. if you order on Tuesday, it will be packed Wednesday and arrive Thursday).**
The cost for international shipping varies per order but can be estimated at checkout. Orders leave from Louisville, KY, so allow up to 10 business days for Canadian and other International orders (to clear customs). Please note that due to COVID-19, there may be delays at customs and with carriers that are beyond our control. Orders are typically fulfilled the same day or following day after they are placed.